Return items

If the received goods do not suit you or do not fit you, you can return it within 14 days of receipt without the need to give a reason.

Returned goods must be unused, in original condition, with all tags and original packaging. Otherwise, the necessary part will be deducted from the refundable amount to restore the goods to their original condition. The money will be credited to your account within 14 working days after the package arrives with us.

To return the goods, fill out the return form and send the goods together to the address Helena Tvrdíková, Češkova 1240, 530 02, Pardubice - Zelené Předměstí, Czech Republic. If you are returning a package over $75, we recommend insuring the package or using shipping by a carrier with a package tracking service. As soon as the package arrives with us, we will confirm your receipt by e-mail.

The return of goods is governed by the distance from the purchase contract described in our terms and conditions.